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Setting Realistic Expectations®

Most new admitting families have no understanding about the day-to-day aspects of life in a nursing facility. Many folks believe it means "24/7 around-the-clock care" and that all of their loved one's problems are now solved because the new resident is now in your facility.

Accordingly here are some important comments from one of our nation's leading nursing and assisted living facility defense attorneys, Rebecca Adelman, who knows all too well the physical, emotional and potential financial toll a lawsuit against your facility takes:

"Most residents and families do not know what to expect at an assisted living or skilled nursing community and, therefore, may have unrealistic expectations. At the same time, they may be experiencing emotions such as grief, guilt , fear and anger, which can set the stage for conflict.  Setting realistic expectations through a formal program to include the Extended Care Products education programming will significantly reduce the chances and opportunities for residents and family members filing a formal lawsuit. There must be a full understanding of the realities of long term care living including risks. Your comprehensive risk management programs should include training for staff and education for residents and families to set realistic expectations."
Rebecca Adelman, PLLC, Founding Partner, Hagwood Adelman Tipton, PC

The 17-minute Setting Realistic Expectations® DVD program (recently updated) is shown to new admitting families during the admissions process, and then they're given a copy to share with other relatives and keep for future reference. The program helps those interested in the resident's well-being to better understand about nursing facility care, and to have reasonable expectations.

Setting Realistic Expectations

  • Prevents the kinds of misunderstandings about your care and services that can lead to anger when an incident occurs...anger that often results in litigation filed against your nursing facility from the hungry hoard of lawsuit lawyers out there looking for every opportunity to sue
  • Helps families to realize why certain situations (falls, pressure sores, weight loss, etc.) occur, despite your best of intentions, while the resident is in your facility
  • Gives viewers the knowledge and confidence that your facility wants the very best for the residents in your care, and that you'll do everything reasonably possible to make their stay as comfortable as you can

"The New Setting Realistic Expectations is professionally done and includes all the necessary information I want to share with my new residents and families. The DVD is an authentic presentation about life in a nursing facility. We're in a highly regulated industry and this DVD does an excellent job communicating information in a professional and personal manner."
Joel Niblett, Administrator, Freedom Village Health Care Center, Lake Forest, CA

Today, over 300,000 copies of The Setting Realistic Expectations® video program have been delivered to nursing facilities in all 50 states!  Several state healthcare associations, nursing home defense attorneys, insurers, nursing facility risk management experts, and nursing facility executives/ professionals have endorsed the video program and recommend its use.

Topics covered in the presentation include: 

  • Understanding the Changes
  • Resident's Freedom of Movement
  • The Resident and His or Her Physician
  • Nutrition and Hydration                             
  • Trustworthiness of People
  • Realistic Expectations
  • Financial Aspects
  • Plus new segments "As We Age" and "Life in a Nursing Facility"...along with addressing the short-term aspects of certain nursing facility stays as well as the nature of long-term care which many new residents receive

"Our facility was sued. Sadly, our situation was probably like what other nursing homes go through. You and your staff try to do the best you can taking care of the resident, but the one area we didn't do well was talking about what a nursing home can and cannot do. This family was so demanding that I really should've expected something like this to happen. Tragically, the incident in question was beyond our control, but because we didn't properly explain about the limitations of care, we had to settle the lawsuit for thousands and thousands of dollars. I sure didn't want to get sued again. That's when I found out about Setting Realistic Expectations from a fellow administrator. These days, we absolutely show and give out a copy to every new family we get. I only wish I was using this video then, because it would've stopped that lawsuit dead in its tracks."
Judy C. DeLoach, Administrator, Ivy Hall Nursing Home, Elizabethton, TN

Setting Realistic Expectations® is available in both English and Spanish language versions.

Please Inquire About Personalizing Your Video Program Free-of-Charge!

Watch a sample by clicking the "Play" button below:

Pricing Chart for Setting Realistic Expectations,
Setting Realistic Expectations for Assisted Living Communities
And Care Plans: The Most Important Person

***Please note that you may mix and match any of these three video programs or order just one title in order to receive the lower pricing. You may also order any and all of these video programs in DVD and or VHS formats (if available). Please tell us if you're a member of a state healthcare association or a GuideOne Insurance policyholder in the on-line comments box on the shopping cart page as you may be eligible for a pricing discount.

Total # of Programs Price Per Program
1-4 Video Programs $89.95
5-9 $21.95
10-24 $19.95
25-49 $17.95
50-99 $15.95
100+ $13.95

Shipping & Handling Chart For Video Programs

Total # of Programs Shipping and Handling
1 $7.95
2 $8.95
3 $9.95
4 $10.95
5 $12.00
6-10 $15.00
11-20 $20.00
21-30 $25.00
31-40 $30.00
41-49 $35.00
On orders of 50 or more video programs, we're pleased to pay your shipping & handling charges.



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